Courtside Surgery

Courtside Surgery Kennedy Way Yate Bristol BS37 4DQ

Health Records

Patient Confidentiality

We respect your right to privacy and keep all your health information confidential and secure. It is important that the NHS keeps accurate and up-to-date records about your health and treatment so that those treating you can give you the best possible care.
This information may be used for management and audit purposes. However, it is usually only available to, and used by, those involved in your care. You have the right to know what information we hold about you. If you would like to see your records, please contact a member of our practice staff.
Please click here for further details.

What information do you hold about me?

Healthcare professionals in our practice record information about the care we provide.
The type of information that is recorded includes the following;
• information to identify you and communicate with you – for example: name, address, telephone number, e-mail, date of birth, gender, etc.
• information that you tell us when you see us in consultations – for example: about your physical and psychological health, social circumstances and family history
• details of diagnoses, examinations, investigations, treatments and referrals
• information about you from other people – for example: letters from hospitals, care organisations, relatives, carers, insurance companies and solicitors.

Where is this information held?

Most of the information we hold about you is recorded electronically. It is stored securely in an NHS-accredited service. We hold some paper records – these are mainly your older records.

Who can see this information?

Clinical and administrative staff at Courtside Surgery can see your records in order to be able to provide care for you. All of our staff work under a strict code of confidentiality. Sometimes we will use staff from other organisations to help us with specific items of care in the practice. They also work under a strict code of confidentiality.
We share relevant information about you with other people providing care for you (see below)

Do you share my information?

We share limited information to enable health authorities to organise childhood immunisation and cervical smear services.

We are legally obliged to share some specific information about you – for example notification of communicable diseases, child protection investigations or by court order.

We share information with other clinicians and services who are providing direct care for you – examples of this would be referrals to hospitals, clinics, community nurses, social care and Brisdoc – the out of hours service. This may be as a traditional referral letter or as part of the Connecting Care record.

We may sometimes share anonymous patient data with organisations such as those in the pharmaceutical industry as well as research groups in academic institutions for the purposes of:  analysis of management and treatment of disease within primary care, epidemiology, health economics, adverse drug reaction monitoring, clinical trial planning, market and clinical research.

Connecting Care

Connecting Care is a local record and is designed for staff who are directly involved in your care to share relevant information about your care in a way that is both controlled and consistent. Your Connecting Care record will contain more detailed information, such as diagnoses, medications and appointments, to support your treatment and care at services in your area. This record will only be used to support your care locally. It will ensure that the people caring for you have enough information to treat you safely and to co-ordinate your care. Your Connecting Care Record will only be available to authorised health and social care staff who are directly involved in your care locally.

Please click on the link below to find out more.
If you wish to opt-out, please complete the form available below and return to the freepost address included on the form.

Connecting Care Patient Leaflet

Connecting Care Opt Out Form Freepost

Summary Care Record

The Summary Care Record is the new electronic record being introduced by NHS England to support your emergency Care. The record will contain information about any medicines you are taking, allergies you suffer from and any bad reactions to medicines you have had to ensure those caring for you have enough information to treat you safely. Healthcare staff will ask your permission before they look at your record, except in certain circumstances for example if you are unconscious.

Please click on the link below to find out more.
If you wish to opt-out, please complete the form available below and return to the Practice.

Summary Care Record Patient Leaflet

Summary Care Opt Out Form

Under the 2012 Health and Social Care Act, we are also legally obliged to release to NHS England (acting on behalf of the Secretary of Sate for Health) any information they demand. Part of this is the controversial extract. At present, this has been put ‘on hold’ while the safeguards are investigated. Although not a legal right, the Secretary of State has said that he will give patients the ability to opt out of this extract if they wish. See our section on important changes to how we handle your personal data.
From January 2016 we have to share anonymised information about NHS Fit Notes (eMed3) with the Department for Work and Pensions. Although this information does not identify you, the Secretary of State for Health has said that your information won’t be extracted if you have objected to the secondary use of your data (for purposes other than your direct care). There is further information about this on the website.