Accessible Information Standard

 

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The Accessible Information Standard aims to ensure that patients have access to information they can understand and the communication support they may need.  GP practices are required to follow the Standard under Section 250 of the Health and Social Care Act.

This applies to patients and their carers who have information and / or communication needs relating to a disability, impairment or sensory loss.  It also applies to parents and carers of patients who have such information and / or communication needs, where appropriate.

Individuals most likely to be affected by the Standard include people who are blind or deaf, who have some hearing and / or visual loss, and people with a learning disability. However, this list is not exhaustive.

Do you have any specific information or communication needs? If the answer is yes, then please let us know. You can speak to reception or any member of the clinical team during an appointment.