Online Access To Records

Practice contact details
Surgery Name:  Courtside Surgery
Address: Kennedy Way, Yate, BS37 4DQ
Telephone: 01454 313 874
Email Address:
Clinical system details
Appointments and Prescriptions
GP System – Informatica Frontdesk
Access to records
GP System – EMIS Web

Plan to meet 2014-15 Contractual Requirement for patient online services

This practice currently offers patients’ facilities to book, view, amend, cancel and print appointments online.

This practice currently offers the facility for all patients to order online, view and print a list of their repeat prescriptions or medicines and appliances.

This practice plans to offer patients facilities to view on line, export or print any summary information from their record, relating to medications, allergies, adverse reactions and any other items agreed between the practice and individual patient, from March 2015, subject to the availability of supporting guidance, NHS GP systems and software.

This practice uses GP2GP to transfer patient records when patients move practice.

This practice will upload information daily to the Summary Care Record system (for those patients who have not opted out) from mid October 2014

We will publicise and promote our online services to our practice patients through the practice website, practice waiting room leaflets, posters and the Patient Participation Group by March 2015.

  Planned Activity Date
1 Agree the initial small group of patients from the patient participation group to use access to records, as a pilot October 2014
2 Write up practice policies and internal staff awareness sessions October 2014
3 Prepare promotion and information activities for the patients Review any nationally provided supportive material November 2014
4 Train relevant staff for access (i.e. reception) November 2014
5 Register patients in pilot and provide access to summary information December 2014
6 Review approach and lessons learnt February 2015
7 Commence summary information access to records for patients Publicise online services to patients through website and PPG March 2015 onwards