Your prescription will be ready for collection from the surgery or will be despatched to the local pharmacy of your choice two working days (48 hours) after we receive your request. Your Pharmacy may require additional time to prepare your medication.

Urgent prescription requests

It is your responsibility not to run out of medication before your prescription has been processed. Due to the large volume of prescription requests received, the GPs have agreed that certain medicines will be considered ‘on the day’ by the on call duty doctor and include requests for inhalers, insulin, contraceptive medicine and GTN sprays. It may mean that less ‘urgent’ medicines will be processed in the usual way with a 48 hour turnaround. Our GPs have agreed that very few medicines or creams will cause harm to your health if the occasional dose is missed.

Please see the ‘Urgent prescription request form’ at reception for more information.

Early prescription requests

If you need your repeat prescription earlier than usual, please specify this along with the reason on your repeat prescription request. Failure to do so may result in the request being rejected because routinely we would not issue medicine too early for safety reasons and to avoid potential medicine waste.

Overdue blood tests and monitoring

It is important that what we are prescribing for you is being appropriately monitored and reviewed. If you are a due blood test or blood pressure check the practice will send two reminders either via text message or letter when processing your repeat prescription request. Following these reminders, if you have not booked in for these blood tests and/or checks, quantities of medicines will be halved at each supply until bloods and/or reviews take place. Following your review and tests being up to date, the quantity will be reverted back to the original quantity.

Prescribing Policy for patients travelling abroad

Under NHS legislation the NHS ceases to have responsibility for people when they leave the UK. However, the NHS accepts responsibility for supplying ongoing medication for temporary periods abroad of up to 3 months for stable, pre-existing health conditions. When determining the appropriate prescription for you, your GP will consider the medicine itself, your condition and how often your treatment needs reviewing or monitoring. If your medicines are deemed high risk, they may prescribe less than 3 months’ supply for your safety and further supplies will need to be obtained from a local doctor at your destination.

Patients who will be out of the country for longer than 3 months (e.g. extended holidays, staying with family abroad, travelling abroad for Winter months) must register with a local doctor for their continuing medical needs and medicine supply.  The GP practice should only supply enough medicine (up to 3 months’ worth) to enable you to register with a doctor abroad and obtain further supplies.

For more information, please see ‘Patients and prescribing rights and responsibilities FAQ’ section available on the British Medical Association website: