Courtside Surgery

Courtside Surgery Kennedy Way Yate Bristol BS37 4DQ

New eConsultation Tool

Courtside Surgery is really excited to be able to tell you more about the e-consultation tool we will be launching in December.

From 6th December 2018, all patients will be able to access the e-consultation tool called e-consult by visiting our website at www.courtside.nhs.uk.

There you will be able to:

  • Request advice on a specific urgent problem
  • If you are not sure what your symptoms mean, request general advice
  • Request test results, sick notes , copies of GP letters and other administrative help
  • Get advice on how can manage your problem yourself

From 6th December, we will be directing all patients who feel they need to be seen urgently that day, to use our website to provide us with the details of their problem.

The website enables you to select from a range of common conditions or make a more general request for advice

Our doctors and nurses will have a full picture of the problem you are experiencing and what you hope we can do to help. This will enable us to direct you to the best person to help. If you have completed an on-line consultation before 5.00pm we will get back to you that day.

The outcomes might be

  • A telephone call from one of our clinicians to offer you advice
  • A face to face appointment with one of our clinicians
  • We will send a prescription to your nominated pharmacy
  • A text or email back to you providing advice

E-Consults have been implemented in many surgeries across the UK and practices using them are able to show the positive impact this has on the care offered to patients.

We believe we will be able to achieve the same, and feel that e-consults will allow our patients to get the right advice from the right clinicians at the right time.

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21st November 2018

Courtside Surgery will be closed between 2pm and 4pm on Wednesday 21st November 2018to allow staff training on our new urgent appointments system.

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Flu clinics 2018

We will be holding our Saturday morning Flu vaccination clinics on 22nd September, 20th October and 3rd November in 2018. Ring us on 01454 313874 to book your appointment or use the online Patient Access service.

You may qualify for a free NHS flu vaccination if you suffer from a chronic disease, or you are over 65, or you are a carer or you are pregnant. Our reception staff will be happy to check your eligibility for you.

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Tuesday 31st July 2018

Courtside Surgery will be having major changes made to our computer system
on Tuesday 31st July 2018.
As a consequence we will be closed
between 12.30pm and 4pm

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Improved Access

We are working together with other local practices and a physiotherapy service to offer more appointments in the early mornings, evenings or at weekends. Speak to a member of the practice team to find out more.

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Easter Opening 2018

The surgery will be closed for Easter on Friday 30th March and Monday 2nd April 2018.

Please remember to allow extra time for your repeat prescription requests.

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Christmas and New Year 2017/2018

The surgery will be closed Monday 25th December 2017, Tuesday 26th December 2017 and Monday 1st January 2018

 

Repeat prescription ordering

Please remember to allow plenty of time for your repeat prescription requests over the Christmas and New Year holiday. We suggest you also check the opening times of your pharmacy.

If you need your medication before   Christmas please put your order in by:

12 noon Wednesday 20th December 2017

Any orders received after Wednesday 27th December 2017 will not be ready before Tuesday 2nd January 2018.

 

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Children’s Flu Clinic

We will be holding a fun ‘pyjama party’ children’s flu clinic on Saturday 28th October 2017.

This year children aged two and three (but not four years or older on 31.8.17) will be eligible for a nasal vaccination at the surgery.

 

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PPG Mindfulness Event 8th November 2017

Courtside PPG are holding a ‘Mindfulness for Mental Wellbeing’ event on Wednesday 8th November 2017 at 7pm here at the surgery.

Come along and learn how becoming more aware of the present moment can help us enjoy the world around us and understand ourselves better.

Everybody welcome.

 

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Closure 27th September 2017, 2-4pm

The surgery will be closed on Wednesday 27th September 2017 between 2pm and 4pm for staff training.

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