We use cookies to make this site work. We'd also like to set optional cookies so we can understand how the site is used and improve it. We will not set optional cookies unless you accept them. You can change your choice at any time from the Cookie settings link in the footer.
Strictly necessary cookies
These cookies are required for the site to work. They store your cookie preferences and keep your session secure. They are exempt from consent under PECR Regulation 6(4) because they are essential to deliver the service you have requested.
Optional cookies
Optional cookies help us understand how the site is used and provide additional features such as analytics, accessibility tools and translation. We will only set them if you accept.
Statement of vision and purpose
Introduction
Courtside Surgery aims to provide high quality medical care that places the patient at the heart of all we do.
We look to maintain the best elements of a traditional style personalised, comprehensive and compassionate general practice with a focus on continuity of care whilst balancing this with accessibility.
We achieve this through our team-based approach, reacting quickly and sensitively to daily demands.
Objectives
1. Continuity of care
- To foster long term relationships with patients and develop an understanding of their medical history and health goals to achieve the best possible outcomes for their health and wellbeing
- Support patients in managing chronic health conditions through regular reviews and structured care plans
- Encourage a consistent and coordinated approach to managing patients within the constraints of a part time work force
2. Accessible and timely services
- Offer a range of appointment types and times to suit the clinical requirements, needs and wishes of patients
- Maintain a responsive and efficient booking system to reduce waiting times and meet diverse patient needs
- Ensure patients are well informed about how and when to access care and the most appropriate care routes
3. Comprehensive and high quality
- Deliver evidence informed patient centred care, engaging in health promotion and supporting patients to achieve optimal health outcomes
- Maintaining a multidisciplinary approach working collaboratively with allied health professionals, local council and voluntary organisations to provide holistic care.
- Use clinical governance methods to assess and maintain the quality of clinical care
4. Staff
- Invest in staff through good management support, wellbeing initiatives and staff development opportunities. Ensuring staff are happy and supported in the workplace and enjoy working at Courtside Surgery, thus enabling them to do the best job possible for our patients.